Privacy Policy

Our commitment to privacy

Janette Crest Commerce LLC (“Janette Crest Office,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit janettecrestoffice.com, create an account, contact us, or place an order.

Information we collect

We may collect contact and order information, including your name, billing and shipping address, email address, phone number, product selections, order history, and customer-service communications. Payment card information is processed by our payment service providers and is not stored in full on our servers.

We also collect limited technical information such as IP address, browser type, device information, pages viewed, referral source, and cookie identifiers for security, site operation, analytics, and fraud prevention.

How we use information

• Process and deliver orders and provide order updates.
• Respond to product, return, warranty, and customer-service requests.
• Operate, secure, and improve our website and customer experience.
• Prevent fraud, unauthorized transactions, and other misuse.
• Comply with legal, tax, accounting, and regulatory obligations.
• Send marketing communications when permitted; you may unsubscribe at any time.

How we share information

We share information only as reasonably necessary with service providers that support payment processing, fraud screening, hosting, analytics, customer support, shipping, delivery, and professional services. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer. We do not sell personal information for money.

Cookies and analytics

We use necessary cookies for carts, checkout, account access, security, and site preferences. We may use analytics cookies to understand site performance. Browser settings may be used to limit cookies, although some checkout features may not function correctly without necessary cookies.

Data retention and security

We retain information for as long as needed to provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no online system can guarantee absolute security.

Your choices and rights

Depending on your location, you may request access to, correction of, or deletion of certain personal information, or object to certain processing. To submit a privacy request, contact support@janettecrestoffice.com. We may verify your identity before completing a request.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contact us

Janette Crest Commerce LLC
95-1013 MELEKAI ST, MILILANI, HI 96789
Email: support@janettecrestoffice.com
Phone: +1 808 998 8774

Last updated: September 15, 2026